Last Updated: June 2026
Welcome to Sobkichu Shopping. Your privacy is important to us. This Privacy Policy explains how Sobkichu Shopping (“we,” “our,” or “us”) collects, uses, stores, and protects your information when you use our mobile application and related services.
By using the Sobkichu Shopping application, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
When you use our application, we may collect the following information:
Personal Information
– Full Name
– Username
– Email Address
– Phone Number
– Shipping Address
– Billing Information (if applicable)
Account Information
– Login credentials
– User profile information
– Account preferences
Order and Transaction Information
– Order history
– Purchase details
– Payment method information
– Transaction records
Device and Technical Information
– IP Address
– Device information
– Operating system information
– Application usage data
– Crash reports and diagnostics
Media Access
The application may request access to your device photos or media files when you choose to upload profile pictures or other content. Access is only used for the intended functionality provided by the user.
2. How We Use Your Information
We use collected information to:
– Create and manage user accounts
– Process orders and transactions
– Deliver purchased products and services
– Provide customer support
– Send important account notifications
– Improve application performance and user experience
– Analyze usage trends and platform performance
– Prevent fraud, abuse, and unauthorized activities
– Comply with legal obligations
3. Push Notifications
Sobkichu Shopping uses Firebase Cloud Messaging (FCM) to send notifications related to:
– Order updates
– Account activity
– Promotional campaigns
– Special events
– Discount offers
– Important announcements
You may disable notifications through your device settings at any time.
4. Analytics
We use Google Analytics and Firebase Analytics to better understand how users interact with our application.
Analytics information may include:
– Device information
– Session duration
– Features used
– Application performance data
– General usage statistics
This information helps us improve the functionality and performance of the application.
5. Payments
Sobkichu Shopping supports various payment methods, including:
– Cash on Delivery (COD)
– bKash
– Nagad
– Rocket
– Binance Pay (where available)
Payment transactions may be processed by third-party payment providers. We do not store sensitive payment credentials such as payment account passwords or PIN numbers.
6. Information Sharing
We do not sell, rent, or trade your personal information.
We may share information only when necessary with:
– Payment service providers
– Delivery and logistics partners
– Analytics providers
– Government or legal authorities when required by law
All third-party service providers are expected to maintain appropriate security and confidentiality standards.
7. Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect user information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Account Deletion
Users may delete their accounts through available account management features within the application.
Upon account deletion:
– Personal account information may be removed from active systems.
– Certain information may be retained where required by law, fraud prevention requirements, dispute resolution purposes, or legitimate business interests.
9. Data Retention
We retain information only for as long as necessary to:
– Provide services
– Fulfill legal obligations
– Resolve disputes
– Enforce agreements
– Maintain business records
When information is no longer required, it will be deleted or anonymized where reasonably possible.
10. Children’s Privacy
Sobkichu Shopping is intended for general users and is not specifically directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13 years of age. If we become aware that such information has been collected, appropriate steps will be taken to remove it.
11. Third-Party Services
The application may use services provided by third parties, including:
– Google Analytics
– Firebase Analytics
– Firebase Cloud Messaging (FCM)
– Payment Service Providers
These services may collect and process information according to their respective privacy policies.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will become effective immediately upon posting the updated Privacy Policy. Users are encouraged to review this page periodically for updates.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Company Name: Sobkichu Shopping
Email: support@sobkichu.site
Website: https://sobkichu.site
Thank you for using Sobkichu Shopping.