Last Updated: June 2026
Thank you for shopping with Sobkichu Shopping. This Shipping & Delivery Policy explains how we process, ship, and deliver orders within Bangladesh.
By placing an order through Sobkichu Shopping, you agree to the terms outlined in this policy.
1. Delivery Coverage
Sobkichu Shopping currently delivers products throughout Bangladesh.
We strive to serve customers across all districts and regions; however, delivery availability may occasionally be affected by logistical limitations, natural disasters, government restrictions, or other circumstances beyond our control.
2. Order Processing Time
Orders are generally processed and prepared for shipment within 24 hours after order confirmation.
In certain situations, including high order volume, public holidays, technical issues, inventory verification, or operational challenges, processing may require 1 to 2 business days.
Processing time is separate from delivery time.
3. Estimated Delivery Time
Delivery times may vary depending on the destination and courier operations.
Inside Dhaka
Estimated delivery time: 1 to 3 business days
Outside Dhaka
Estimated delivery time: 2 to 7 business days
These delivery estimates are not guaranteed and may be affected by factors beyond our control, including weather conditions, transportation disruptions, courier delays, public holidays, political events, or force majeure situations.
4. Delivery Charges
Current standard delivery charges are:
– Inside Dhaka: BDT 80
– Outside Dhaka: BDT 120
Delivery charges may be updated, modified, or adjusted at any time without prior notice.
From time to time, Sobkichu Shopping may offer:
– Free shipping promotions
– Discounted shipping campaigns
– Shipping coupons
– Partial shipping discounts
– Event-based shipping benefits
Any such promotional benefits will be governed by the specific terms of the relevant campaign or offer.
5. Delivery Partners
To ensure efficient delivery, Sobkichu Shopping may utilize one or more logistics partners, including:
– Steadfast
– RedX
– Pathao Courier
– PaperFly
– Sundarban Courier Service
– Own delivery personnel (where applicable)
The selected delivery partner may vary depending on product type, destination, operational requirements, and service availability.
6. Shipment Structure
Orders containing multiple products are generally shipped together whenever possible.
However, in certain circumstances, including inventory availability, supplier arrangements, warehouse locations, or logistical requirements, products within the same order may be shipped separately.
Customers will not be charged additional shipping fees solely because an order is split into multiple shipments by Sobkichu Shopping.
7. Customer Responsibilities
Customers are responsible for:
– Providing accurate delivery information
– Providing a valid phone number
– Being available to receive delivery communications
– Ensuring someone is available to receive the package at the delivery address
Sobkichu Shopping is not responsible for delays or failed deliveries caused by incorrect information supplied by the customer.
8. Failed Delivery Attempts
A delivery may be considered unsuccessful if:
– The customer cannot be reached
– The provided phone number is unavailable or incorrect
– The delivery address is inaccurate or incomplete
– The customer refuses to receive the package
– Multiple delivery attempts fail
In such situations, the order may be canceled.
Sobkichu Shopping may also record such incidents for operational and fraud-prevention purposes.
9. Cash on Delivery (COD) Policy
Customers choosing Cash on Delivery are expected to accept delivery if the order is correct and delivered as ordered.
Repeated refusal of valid COD orders may result in:
– Restrictions on future Cash on Delivery eligibility
– Requirement of advance payment for future orders
– Temporary account restrictions
– Permanent account blacklisting in severe or repeated cases
Sobkichu Shopping reserves the right to take appropriate action to prevent misuse of COD services.
10. Delivery Inspection
Customers are encouraged to verify that the package appears intact upon delivery.
Detailed product verification, return eligibility, replacement requests, and refund procedures are governed by our Refund & Returns Policy.
Acceptance of delivery does not affect a customer’s rights under our applicable return policy.
11. Delays Beyond Our Control
Sobkichu Shopping shall not be held responsible for delays caused by circumstances beyond our reasonable control, including but not limited to:
– Natural disasters
– Floods
– Severe weather conditions
– Political unrest
– Government restrictions
– Transportation disruptions
– Courier operational issues
– Public holidays
– Force majeure events
In such situations, delivery timelines may be extended without liability.
12. Relationship with Other Policies
This Shipping & Delivery Policy should be read together with our:
– Terms of Use
– Refund & Returns Policy
– Privacy Policy
In the event of any inconsistency, Sobkichu Shopping reserves the right to interpret and apply the relevant policy provisions as appropriate.
13. Changes to This Policy
Sobkichu Shopping may update this Shipping & Delivery Policy at any time.
Any changes become effective immediately upon publication on our website or application.
Customers are encouraged to review this policy periodically.
14. Contact Us
For questions regarding shipping, delivery, or order status, please contact:
Sobkichu Shopping
Email: support@sobkichu.site
Website: https://sobkichu.site
Thank you for choosing Sobkichu Shopping.